Say Goodbye to Hard Water Problems: Introducing the Navien WEC Series

If you've lived in Albuquerque for any length of time, you've probably noticed the white, chalky buildup on your faucets, the spots on your dishes, or the way your skin feels dry after a shower. That's hard water at work—and here in New Mexico, it's a fact of life.

The good news? There's a new solution that's changing the game for homeowners who want cleaner, softer water without the hassles of traditional water softeners. At MGP Mechanical, we're excited to offer the Navien WEC Series—the industry's first tankless electric, salt-free whole-house water treatment system.

Why Albuquerque Homeowners Need to Think About Their Water

Our city's water comes from a combination of the San Juan-Chama Project (surface water from the Colorado River Basin) and local groundwater wells. While it meets all federal safety standards, that doesn't mean it's easy on your home.

Albuquerque's water is rated as "hard" to "very hard" depending on your neighborhood, with groundwater sources having particularly high mineral content. The soil throughout New Mexico is rich in calcium, magnesium, and iron—and as water moves through the ground into our aquifers, it picks up these minerals along the way.

Over time, these minerals create problems throughout your home:

Scale buildup in your water heater reduces efficiency and shortens the lifespan of one of your most expensive appliances. We see this constantly on service calls—tanks clogged with calcium carbonate, elements coated in mineral deposits, and homeowners facing premature replacements.

Clogged pipes and fixtures restrict water flow and increase pressure on your plumbing system. That white crust you see on the outside of your faucets? It's forming inside your pipes too.

Damage to appliances like dishwashers and washing machines, which have to work harder to clean with hard water—and wear out faster as a result.

Effects on your skin and hair, leaving you feeling dry, itchy, and never quite clean despite your best efforts.

What Makes the Navien WEC Series Different

Traditional water softeners have been around for decades, but they come with significant drawbacks: heavy bags of salt to lug around, brine tanks that take up space, salty wastewater that's harmful to the environment, and water that some people don't like to drink.

The Navien WEC Series takes a completely different approach.

Using advanced electro-membrane technology, the WEC system removes contaminants from your water through a process called capacitive deionization. Here's the simple version: water flows through charged membranes that attract and hold minerals, heavy metals, and other dissolved solids. When those membranes get full, the system automatically reverses polarity to release the captured contaminants and flush them away.

The result? Cleaner water from every tap in your home—without salt, without chemicals, and without the drawbacks of traditional softeners.

Key Benefits for Your Home

No more salt, ever. The WEC system is completely salt-free. No heavy bags to buy, no brine tanks to fill, no salty wastewater going down the drain. It's better for you and better for the environment.

Continuous treated water. The WEC uses a dual-module design, so one module is always treating water while the other regenerates. You'll never run out of treated water, even during high-demand periods.

Protects your entire plumbing system. By reducing scale buildup, the WEC helps extend the life of your water heater, pipes, and appliances. It pairs perfectly with tankless water heaters, traditional tank heaters, and heat pump water heaters.

Better water for your family. The system reduces total dissolved solids (TDS), chlorine, heavy metals, calcium, and magnesium—improving the quality of the water you cook with, bathe in, and drink every day.

Minimal maintenance. The built-in Clean-In-Place (CIP) technology automatically flushes contaminants from the internal membranes. You'll just need to occasionally top off the cleaning solution and replace the filters—typically every six months for a family of four.

Smart monitoring. Every WEC system comes with NaviLink Lite, a Wi-Fi tool that connects to your phone or tablet. Track your daily water usage, monitor water quality, and stay on top of maintenance reminders right from the app.

Award-winning design. The WEC Series has earned a Red Dot Design Award and was named an IDEA Awards Featured Finalist. Its compact, appliance-style design takes up far less space than traditional softener systems.

Two Models to Fit Your Needs

The WEC Series comes in two models:

• WEC400 – Designed for homes with incoming water under 300 ppm total dissolved solids
• WEC600 – Handles water up to 500 ppm TDS, making it ideal for homes with harder water

Both models are certified for 94% scale reduction and meet NSF/ANSI standards for safety and performance.

Is the WEC Right for Your Home?

If you're dealing with hard water problems in your Albuquerque home—whether it's scale buildup, spotty dishes, dry skin, or concerns about what's in your water—the Navien WEC Series is worth considering.

It's especially valuable if you:

• Already have a tankless water heater and want to protect your investment
• Don't want to deal with salt bags and brine tanks
• Care about reducing your environmental impact
• Want smart monitoring and minimal maintenance
• Are building a new home and want the best water treatment from day one

Schedule Your Consultation

At MGP Mechanical, we've been helping Albuquerque families with their plumbing and HVAC needs since 2013. We're proud to offer the Navien WEC Series as part of our commitment to bringing you the best solutions for your home.

Want to learn more about how the WEC can improve your water quality? Give us a call at (505) 917-4130 or visit our website to schedule a consultation. We'll assess your home's water, discuss your needs, and help you decide if the WEC is the right fit for your family.

Your water works hard for you. It's time to make it work better.

MGP Mechanical LLC is a family-owned HVAC and plumbing company serving Albuquerque and the surrounding areas. We specialize in heating, cooling, and plumbing solutions that keep your home comfortable year-round.

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